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Privacy Policy

Last updated: August 3, 2026

Murrybowl respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.murrybowl.com, purchase a product, join our email list, submit a review, contact us, or otherwise interact with our website and services.

Please read this Privacy Policy carefully. By using our website, you acknowledge the practices described below.

  1. WHO WE ARE
     

This website is operated by Ratliff LLC, doing business as Murrybowl (“Murrybowl,” “we,” “us,” or “our”).

Website: https://www.murrybowl.com
Email: hi@murrybowl.com
Mailing address: 8866 Svl Box, Victorville, CA. 92395

If you have questions about this Privacy Policy or Murrybowl’s handling of personal information, please contact us using the information above.

   2. INFORMATION WE COLLECT
 

The information we collect depends on how you interact with Murrybowl.

Information You Provide

We may collect information you provide when you:

• Place or attempt to place an order
• Create or use a customer account
• Subscribe to our newsletter or promotional messages
• Complete a contact form
• Contact us by email or through social media
• Submit a product review, photograph, testimonial, or other content
• Request a return, refund, replacement, or customer support
• Participate in an affiliate, referral, survey, promotion, or similar program

 

This information may include:
 

• Name
• Email address
• Telephone number
• Billing and shipping address
• Order and purchase information
• Customer-account information
• Communications with Murrybowl
• Review, rating, photograph, testimonial, or other submitted content
• Affiliate, referral, or promotional information
• Marketing preferences

 

Payment Information
 

Payments are processed through Wix and the payment provider selected at checkout. Murrybowl generally does not receive or store your complete payment-card number. Payment providers may collect and process payment information according to their own privacy policies and security practices.
 

Information Collected Automatically

When you visit the website, Wix and other authorized service providers may automatically collect certain information, including:
 

• Internet Protocol address
• Browser and device type
• Operating system
• Approximate location derived from an IP address
• Referring and exit pages
• Pages viewed and links selected
• Date and time of visits
• Website interactions
• Shopping-cart and checkout activity
• Cookie identifiers and similar technical information

 

Information From Other Sources
 

We may receive information from service providers and platforms that assist with payments, shipping, analytics, marketing, social media, customer reviews, fraud prevention, affiliate activity, or website operations.
 

  3. HOW WE USE INFORMATION
 

We may use personal information to:
 

• Operate, maintain, and improve the website
• Process, fulfill, and deliver orders
• Process payments, refunds, returns, and replacements
• Send order confirmations, shipping notices, and service communications
• Respond to questions and provide customer support
• Maintain customer and transaction records
• Manage customer accounts
• Display and manage reviews, ratings, and other submitted content
• Administer affiliate, referral, survey, or promotional programs
• Send promotional emails when permitted
• Measure website traffic and advertising performance
• Personalize website content and marketing
• Detect fraud, abuse, security incidents, and technical problems
• Enforce our Terms and other policies
• Comply with tax, accounting, legal, and regulatory obligations
• Establish, exercise, or defend legal claims
• Evaluate or complete a business transaction, as described below

 

We may also use aggregated or de-identified information that does not reasonably identify an individual for business analysis, product development, and website improvement.
 

  4. HOW WE DISCLOSE INFORMATION
 

We may disclose information to service providers that perform services on our behalf. Depending on the services active on our website, these may include:
 

• Wix, which hosts and supports our website and online store
• Payment processors and financial-service providers
• Shipping, delivery, and fulfillment providers
• Email and customer-communication providers
• Analytics, advertising, and social-media platforms
• Product-review and customer-feedback providers
• Affiliate and referral-platform providers
• Fraud-prevention, security, and technology providers
• Accountants, attorneys, insurers, and other professional advisers

 

These providers may access informationonly as reasonably necessary to perform their services, subject to their agreements and applicable law.
 

We may also disclose information:
 

• To comply with applicable laws, regulations, subpoenas, court orders, or lawful government requests
• To protect the rights, property, security, or safety of Murrybowl, our customers, or others
• To investigate fraud, security concerns, policy violations, or unlawful conduct
• With your direction or consent
• In connection with an actual or proposed business transaction

 

We do not disclose personal information to unrelated third parties for their own purposes except as explained in this Privacy Policy or with your consent.
 

  5. COOKIES AND SIMILAR TECHNOLOGIES
 

Murrybowl’s website uses cookies and similar technologies. Cookies are small data files stored on a browser or device.
 

The website may use:
 

Essential Cookies
 

These cookies support functions such as website security, shopping carts, checkout, customer accounts, and network management. The website may not operate properly without them.
 

Functional Cookies
 

These cookies remember choices and support enhanced website features.
 

Analytics Cookies
 

These cookies help us understand how visitors find and use the website, which pages are visited, and how the website performs.
 

Advertising Cookies
 

If advertising services are active, these cookies or similar technologies may help measure advertising, limit repeated advertisements, or provide advertising based on website activity.
 

Where required, nonessential cookies are used according to the choices made through our cookie banner. You can select “Settings,” “Decline All,” or “Accept” when those choices are displayed. You may also manage cookies through your browser settings.
 

Disabling cookies may affect certain website functions.
 

  6. ANALYTICS, SOCIAL MEDIA, AND ADVERTISING
 

We may use analytics, advertising, or social-media services to measure website visits, understand customer interest, evaluate campaigns, and communicate with customers.
 

Depending on which services are active, these providers may collect device information, IP addresses, cookie identifiers, website activity, and interactions with advertisements.
 

Links to Instagram, TikTok, Facebook, and other external platforms lead to services governed by those companies’ own privacy policies. Murrybowl does not control their privacy practices.
 

  7. EMAIL AND MARKETING COMMUNICATIONS
 

If you subscribe to Murrybowl marketing emails, we may use your name, email address, purchase history, and engagement information to send product news, special offers, and other promotional communications.
 

You may unsubscribe at any time by selecting the unsubscribe link in a marketing email or by contacting hi@murrybowl.com.
 

Even if you unsubscribe from promotional messages, we may continue sending necessary transactional or service messages, such as order confirmations, shipping updates, responses to customer-service requests, or notices concerning an existing purchase.
 

  8. PRODUCT REVIEWS AND USER-SUBMITTED CONTENT
 

If you submit a review, rating, photograph, testimonial, pet name, social-media handle, or other content for publication, that information may be publicly displayed on the website, social-media accounts, or Murrybowl marketing materials as permitted by our Terms and any consent or authorization you provide.
 

Do not include private or sensitive information in content intended for public display.
 

You may contact hi@murrybowl.com if you have a question or request concerning content you submitted. Removal requests will be considered subject to applicable law, our agreements, and legitimate recordkeeping needs.
 

  9. SALE OR TRANSFER OF THE BUSINESS
 

If Murrybowl is involved in a proposed or completed merger, acquisition, financing, reorganization, bankruptcy, sale of company assets, or similar business transaction, information may be disclosed to advisers and prospective transaction parties or transferred as part of the transaction.
 

Any such disclosure or transfer will be subject to applicable law and, where appropriate, confidentiality protections. A successor may continue to process information as described in this Privacy Policy unless otherwise disclosed.
 

  10. DATA RETENTION

We retain personal information for as long as reasonably necessary to:
 

• Complete transactions and provide customer service
• Maintain business and financial records
• Meet tax, accounting, and legal obligations
• Resolve disputes and enforce agreements
• Prevent fraud and protect our website
• Carry out the purposes described in this Privacy Policy

 

Retention periods vary depending on the type of information, the reason it was collected, and applicable legal requirements. When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it.
 

  11. INFORMATION SECURITY

Murrybowl and its service providers use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
 

However, no website, electronic transmission, or storage system can be guaranteed completely secure. We therefore cannot guarantee the absolute security of information transmitted to or stored through the website.
 

  12. YOUR PRIVACY CHOICES
 

Depending on your location and applicable law, you may have the right to request:
 

• Access to personal information we maintain about you
• Correction of inaccurate information
• Deletion of certain information
• Information about how personal information is used or disclosed
• Withdrawal of consent where processing is based on consent
• An end to promotional email communications
• Other privacy rights provided under applicable law

 

To submit a request, email hi@murrybowl.com with the subject line “Privacy Request.”
 

Please provide enough information for us to understand and respond to your request. We may need to verify your identity before fulfilling certain requests. We will not discriminate against you for making a privacy request.
 

Some information may be retained when permitted or required for transactions, fraud prevention, legal compliance, dispute resolution, or other lawful purposes.
 

  13. CALIFORNIA PRIVACY INFORMATION

California residents may have privacy rights under applicable California law.
 

Murrybowl does not sell personal information for monetary compensation. Certain privacy laws may define “sale” or “sharing” more broadly to include some advertising or analytics activities. Murrybowl’s practices depend on the advertising and analytics tools currently active on the website.
 

Where applicable, California residents may request information about personal information collected, request correction or deletion, or exercise another right available under California law by contacting hi@murrybowl.com with the subject line “California Privacy Request.”
 

Murrybowl will evaluate and respond to requests according to the laws that apply to the business and the requesting individual.
 

Do Not Track
 

Some internet browsers offer a “Do Not Track” setting. Because there is not a universally accepted standard for responding to Do Not Track signals, the website may not respond to those signals in a uniform manner.
 

Where required by applicable law, we honor legally recognized browser-based privacy preference signals through the tools and services configured on our website.
 

Third-Party Tracking
 

Third-party analytics, advertising, social-media, and embedded-content providers may collect information about website activity over time and across different websites, subject to their own technologies, policies, and your privacy settings.
 

  14. CHILDREN’S PRIVACY
 

The website and products are intended for a general audience and are not directed to children under 13.
 

We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe a child has provided personal information to us, please contact hi@murrybowl.com so we can review the matter and take appropriate action.
 

  15. INTERNATIONAL VISITORS
 

Murrybowl is operated in the United States. If you visit the website from another country, information may be transferred to and processed in the United States and other locations where our service providers operate.
 

Privacy laws in those locations may differ from the laws in your country. Where required, we rely on appropriate legal grounds and safeguards for processing and transferring personal information.
 

  16. THIRD-PARTY LINKS
 

The website may contain links to third-party websites, social-media platforms, articles, or services. Murrybowl does not control and is not responsible for the content, security, or privacy practices of those third parties.
 

We encourage you to review the privacy policy of any third-party service you visit.
 

  17. CHANGES TO THIS PRIVACY POLICY
 

We may update this Privacy Policy to reflect changes in our practices, services, technologies, or legal requirements.
 

The revised policy will be posted on this page, and the “Last updated” date will be changed. If a change is material, we may provide additional notice when appropriate.
 

We encourage visitors to review this policy periodically.
 

  18. CONTACT MURRYBOWL
 

Questions, concerns, and privacy requests may be sent to:
 

Ratliff LLC
Doing business as Murrybowl
Email: hi@murrybowl.com
Website: https://www.murrybowl.com
Mailing address: 8866 Svl Box, Victorville, CA. 92395

 

For privacy requests, use the email subject line “Privacy Request.”

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